Ссылки на сайты производителей ПО по группам: ITIL-based, HelpDesk, Network Management and RemoteControl.

AxiosSystems.com
Assyst – ITIL certified by Pink; Help Desk and IT Service Management solution. Heavy. (by Axios, UK).

MARVAL.co.uk
Marval Service Management – all ITIL processes, modular, wide integration (by Marval, UK).

OpenView.HP.ru
HP OpenView – RUS.

peregrine.com
Peregrine ServiceCenter – ServiceDesk, Inc, Problem, Change, Configuration, SLM, Maintenance.

Proxima-Tech.com
Centauri BSM – Inv, SLA, Alarm, Report. Modular, Six Sigma used. (by Proxima, former Patrol members) WhitePapers.

SiteHelpDesk.com
SiteNetDesk – ITIL-based. HD, SLA, Inventory, Change, etc. MS SMS support. About $3.000 (UK).

TouchPaper.com
Vega – SLA, HD, Inc, Ch, Prb, Config, Oper. PinkVerify. Modular, Scalable (by Touchpaper, UK).

VickersMSL.co.uk
Service Manager – Inc, HD, SLM, Probl, Ch. Modular, poor info (by VMSL, UK).

terrasoft.ru/
Terrasoft Service Desk – полнофункциональная система управления сервисом.

GroupApps.com
Dispatch Help Desk – Domino Notes application for internal teams. About $3.000 (by GroupApps, USA).

inet-sciences.com
Web+Center – a suite of web based customer support applications. Free for 3 Techs, $1.500 for 5.

projectrak.com
ProjecTrak – HD Domino Notes application + Asset Management Module + others. About $9.000 (by Eden, USA).

ResolveIT.com
ResolveIT – HD, SLA, basic Inventory, Telephony Support (by Troika Software, USA). –

AlterPoint.com
DeviceAuthority – Network Configuration and Change Management, backup&restore options.

Pointdev.com
Ideal Administration – Remote Control + MS Windows Management &amp Integration. $300/remote. (by Pointdev, France).

RAdmin.com
Remote Administrator – fast, compact, stable. Best for remote offices. $750/50 hosts. (by Famatech, RUS/US).

uk.research.att.com
VNC – a remote display system. FREEWARE. Small, multiplatform. (by AT&ampT and Cambridge University).

ITSM-PORTAL.ru

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