Архивы рубрики ‘Ссылки’


Certifications EXIN.nl ITIL Testing & Certification centre, Holland — ISPL, ITIL, PRINCE2, etc. Trainings ITExpert.ru ITSM trainings. Moscow (Getronics Consulting & EXIN licensed courses) HP.ru HP ITIL and OpenView Service Desk courses, RUS e-Learning itsm-learning.com ITIL courses on-line — Descriptions, etc. (by The Art of Service Pty Ltd., AU). itil-training.net The ITIL Foundation Course — […]


Glossaries, Dictionaries, Docs ogc.gov.uk ITIL Glossary WhatIs.techtarget.com IT-specific encyclopedia (by TechTarget). its.bldrdoc.gov Glossary of Telecommunications Terms auridian.com The ClubHouse Glossary — ‘non-technical technical’ glossary. (by Auridian Consulting, UK). isaca.ru IIA, ITIL, SEI glossaries. Cobit structure. StroyLIST.ru ISO & GOSTs texts (old only) Books & BookShops tso.co.uk The Stationery Office BookShop (ITIL publisher). bolero.ru «Введение в […]


ogc.gov.uk ITIL at UK Office of Government Commerce (ITIL primary authors and owners) itSMF.com International IT Service Management Forum itSMF.ZA Links, Past Events presentations (Southern African itSMF). ITServiceCMM.org IT CMM — The IT Service Capability Maturity Model. projekte.fast.de ISPL — Information Services Procurement Library. IoSM.com The Institute of IT Service Management. bITa-center.com The Business IT […]

Белые страницы

itsmportal.com Independent ITSM PORTAL: Methods Descs, White Papers, Links. Krylov.lib.ru ITIL&ITelco processes: Description, Activities, etc + some articles (by Evgeny Krylov) RUS. EasyITSM.com Русскоязычный сайт, посвященный ITSM/ITIL; автор — Руслан Акмеев. ITSM.info A lot of White Papers, links + their SolutionMethod desc. (by Rick Leopoldi, RL Information Consulting LLC) ITtoolKit.com Quick Tools: Questions, Scores, Forms, […]